Andy Kaufmann is a successful entrepreneur and businessman who started in his family business while a child. Andy learned a great deal about business from his first real life hero, his father. One of his duties included assembling first aid kits for his father's business, which in return his father paid him in baseball cards. In 1999, Andy graduated from Emerson College with a degree in Marketing on a mission to build brands. After selling his most recent company, UST Brands, he acquired Majority Ownership of the Miracle on January 8th, 2019. The team was rebranded the Fort Myers Mighty Mussels and also is a partner with the Minnesota Twins Spring Training. In July 2018, Andy formed a group of Jacksonville based investors and purchased the Jacksonville Icemen, creating the only locally owned sports team in Jacksonville. That group has expanded to include such sports stars as Tim Tebow (College Football, NFL and prior NY Mets prospect), Daniel Murphy (MLB Baseball star), Myles Jack (NFL star) and Reggie Hayward (former NFL star) among other successful investors. Since then, Andy has continued to grow Zawyer Sports & Entertainment by purchasing the Jacksonville Ice & Sportsplex, the now Community First Igloo, the latest ECHL expansion team in Savannah, GA, the Savannah Ghost Pirates, Lake Tahoe Pro Hockey, Marketing Agency based in Jacksonville, FL, 32 Degrees Marketing, and Screen Printing & Embroidery shop, Expert T's. Zawyer Sports & Entertainment also manages the Atlanta Gladiators. Zawyer Sports continues to grow as the business seeks new team and venue opportunities.

Andy, his wife Farah and their sons Sawyer and Zachary live and are very active in the Jacksonville community.

Runner up for ECHL Executive of the Year in 2018-19, Einhorn oversees all day to day operations for Zawyer Sports & Entertainment including ticket sales, premium sales, marketing, and merchandise. Under Einhorn's guidance, the Icemen have finished number one in group sales for the previous three seasons, won Group Sales Department of the Year in 2018-19, 21-22, and 22-23, and was voted number 1 sports franchise in Jacksonville by Action Jax News.

Prior to starting up the Jacksonville Icemen, Einhorn oversaw all sales and marketing efforts for the Orlando Predators, Arena Football team. Einhorn moved to Florida back in 2011 to oversee all ticket sales efforts for the new Orlando Solar Bears. Under Einhorn's guidance, the Solar Bears set ticket records and was awarded the Ticket Sales Department of the Year in 2014-15.

Einhorn began his career at Binghamton University as he moved up the ranks within the Athletic Department working as the school's mascot, a Sports Marketing Intern, and then in his third year as a Graduate Assistant. Einhorn interned over summers for the Hudson Valley Renegades as the Assistant Marketing Director overseeing pre-game set-up, ceremonial first pitches, and sponsorship activation. From there, Einhorn moved on to work at ESPN Radio, working major events such as Belmont Stakes, "Lunch with Alexi Lalas," Jets' training camp, and press conferences at Madison Square Garden. Upon graduation in May, 2011 he began working with the New York Islanders Hockey Club as a Sales Executive.

A native of Warwick, NY, Einhorn graduated Magna Cum Laude from Binghamton University in 2010 and in 2011 he received his MBA from Binghamton. Einhorn currently resides in St. Augustine, FL with his wife, sons, and black lab.

Winner of the ECHL Marketing Team of the Year in 2022-23, Muni oversees all marketing, web, creative services, media buying, and social media for the Zawyer Sports & Entertainment entities, including the Jacksonville Icemen, Savannah Ghost Pirates, Atlanta Gladiators, Tahoe Knight Monsters, Allen Americans, Gastonia Baseball Club, 32 Degrees Marketing, and Igloo. In 2020-2021, Lauren and her team won the ECHL Most Creative Ticket Package of the Year for the Jacksonville Icemen.

A native of Buffalo, New York, Lauren moved to Jacksonville in 2018 to begin her career in sports after graduating from the University of Rochester in 2016. She began at Adpro Sports as a graphic design intern and upon graduation worked for several years as a graphic designer leading design for high schools, colleges, and professional sports teams.

Luke has been with the Icemen since its Inaugural Season in 2017. Originally from Sanford, FL, Luke attended the University of North Florida where he graduated with a bachelor’s degree in Marketing/Communications in 2017. In his down time, Luke enjoys spending time with his wife, Melissa, going to the beach, going on the boat, golfing, and being with family and friends. His favorite sports teams are Manchester United (English Premier League) and the Jacksonville Jaguars (NFL).

Jenna started working for the Icemen in the Spring of 2021. Originally from Schulykill Haven, Pennsylvania, she grew up a hockey fan. She attended Charleston Southern University, where she received her Bachelor's Degree, majoring in Graphic Design. She has previously worked with other sports teams including the Myrtle Beach Pelicans, South Carolina Stingrays, Philadelphia Flyers, and the Nassau Coliseum. 

In her free time, Jenna enjoys cheering on the San Jose Sharks, Philadelphia Eagles, and spending time with her family, friends, and her Australian Cattle Dog Marleau!

Reed brings 16 years of media relations and broadcasting experience in hockey to the Icemen front office.  Reed enters his 13th season in the ECHL following stints with Norfolk Admirals, Florida Everblades and Wheeling Nailers.  In addition, he worked three seasons for the Lewiston MAINEiacs (QMJHL) from 2007-2010.

Reed has broadcast more than 1,000 games during his career and was selected to the television broadcast team for the 2019 & 2022 ECHL All-Star Classic which aired on the NHL Network. 

Reed is responsible for handling the team’s media relations as well as provide play-by-play coverage for all Icemen road games, while joining Arley Johnson during home game broadcasts. Reed also handles team services and travel duties in the hockey operations department.  During the 2020-21 season, Reed served as a video coordinator clipping game film and preparing pre-scout video clips to assist coaches and players in their game preparation.  

Reed graduated with a Master’s Degree in Public Relations from Marshall University in 2007.  While at Marshall, he served as station manager of WMUL-FM and was twice named Broadcaster of the Year by the West Virginia Associated Press Broadcasters Association.  Reed was named a finalist for the ECHL Broadcaster of the Year Award in 2013 and 2017. 

Reema joined the Icemen in March of 2022. Originally from Charlotte, North Carolina, she attended Winthrop University receiving a degree in Digital Information Design with a focus in Interactive Media and minor in Photography.

Reema’s experience playing Division I Softball at Winthrop inspired her to pursue a career in sports as a digital creator and photographer.

In her free time, she enjoys playing softball, spending time with friends & family, camping, and traveling.

Noah Otero-Vargas joined the Jacksonville Icemen during the 2020-21 season and will be entering his 4th season with the organization in 2023-24. In his first full-time season with the Icemen, Noah was awarded the ECHL Sales Rookie of the Year by the league office. 

Born in Bronxville, New York, Noah attended Jupiter High School in Jupiter, Florida before moving to the First Coast during the Summer of 2017. Noah graduated from the University of North Florida in 2021, receiving his Bachelors Degree in Sport Management with a minor in Mass Communication. 

In his free time, Noah enjoys being outdoors, attending concerts, and spending time with his friends and family. He is also an avid New York Yankees, New York Rangers, and Jacksonville Jaguars fan!